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To Open A Personal Support Ticket Please Do The Following:

• Go to the Members Login Page.
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• To start a new support request click on “Open New Ticket” button and you will be able to input various information. Also please provide as much detail as possible so we can best assist you.
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• As soon as we reply back you will be notified on your e-mail address and you will be able to view / update your Support Ticket by visit once more the Members Login Page and check the Status of your ticket by using your e-mail address and your Ticket Number. We also provide archives and history of all your support requests complete with responses.
  

Also if you choose to request support on our e-mail address we will take care of opening a personal Support Ticket for you and we will provide you with the login details to check your ticket status.

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Four new domain statuses have been added and will be displayed accordingly when a particular domain name has reached the respective status. The statuses will be notified with type icons, opening tooltips with detailed explanation about each of them. From the Expiration/Renewal column of the Domain Manager our customers will be also able to open other tooltips providing options for according domain action.

Domain Statuses Overview:

Redemption period - a period of up to 30 days after a domain name’s expiration. During this period the domain name owner can retrieve the domain name from deletion and renew it against a small redemption fee. Automatic renewal option will be displayed in the Domain Manager in such cases. The redemption fee will be added to the renewal price of the domain name. The customer needs to open a tooltip from the Expiration/Renewal column of the domain name in RGP (Redemption Grace Period). There he/or she will be given the option to retrieve the domain name and renew it.

Extended redemption period - a grace period of another 7 - 30 days when the domain name can be retrieved from deletion and renewed. The renewal however cannot be automatic in this period and the domain name owner needs to contact our supports team with renewal request. ‘Open support ticket’ option will be displayed in the domain tooltip opened from the Expiration/Renewal column of the Domain Manager.

Pending Delete Period - this is rather informative than requiring any action, since during this period the domain name can be neither retrieved, nor renewed. It only shows that the domain has been blocked by its Registry and will be returned in 3 - 5 days back into the public pool of domain names.

Released From Registry - this status shows that the domain name is now publicly available for registration. An option will be provided in the respective Expiration/Renewal Domain Manager field with registration of the domain name preserving its old WHOIS information. The previous domain name owner can take advantage of this opportunity and newly register the domain name. If the domain name has been already taken, an option with new domain name registration will be offered.

We hope that this update will be useful for our clients and will help them to better and easier manage their domain names.

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Recently, we started notifying site owners when we discover this problem on their web sites. Like most messages we send, you’ll find them in Webmaster Tools in the Message Center. You’ll probably want to know right away if Googlebot has this problem - or other problems - crawling your sites. So verify your site with Webmaster Tools, and check the Message Center every now and then.

Examples Of An Infinite Space

The classic example of an “infinite space” is a calendar with a “Next Month” link. It may be possible to keep following those “Next Month” links forever! Of course, that’s not what you want Googlebot to do. Googlebot is smart enough to figure out some of those on its own, but there are a lot of ways to create an infinite space and we may not detect all of them.

Another common scenario is websites which provide for filtering a set of search results in many ways. A shopping site might allow for finding clothing items by filtering on category, price, color, brand, style, etc. The number of possible combinations of filters can grow exponentially. This can produce thousands of URLs, all finding some subset of the items sold. This may be convenient for your users, but is not so helpful for the Googlebot, which just wants to find everything - once!

Correcting Infinite Space Issues

The Webmaster Tools Help article describes more ways infinite spaces can arise, and provides recommendations on how to avoid the problem. One fix is to eliminate whole categories of dynamically generated links using your robots.txt file. The Help Center has lots of information on how to use robots.txt. If you do that, don’t forget to verify that Googlebot can find all your content some other way. Another option is to block those problematic links with a “nofollow” link attribute. If you’d like more information on “nofollow” links, check out the Webmaster Help Center.

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What Is Quantcast?

Quantcast is a new media measurement service that enables advertisers to view audience reports for millions of sites and services to build their brands with confidence. The free service empowers publishers to demonstrate the unique value of their audiences by tagging their websites, videos, widgets and games for direct measurement.

Quantcast Media Planner ranks millions of web properties based on their ability to deliver your target audience - the way you define it. Unlike panel-based services, much of Quantcast’s data is based on directly measured (Quantified) traffic - collected through a program publishers participate in. Other sites not participating in the program (non- Quantified) have panel-based audience estimates provided. Leverage powerful demographic, geographic (TV DMA), lifestyle interest, or brand affinities to drive unparalleled visibility across the web - major publisher sites, networks, vertical properties and more.

A Team of Engineers and Mathematicians

Quantcast Corporation was founded in 2005 by a team of engineers and mathematicians committed to advancing the digital media industry. The Quantcast team has conducted extensive research and development to provide publishers with a free and easy way to report on the audience metrics that advertisers demand, including traffic, demographics and lifestyle assessments.

Quantified Publisher Program

It’s hard to articulate the value of your sites and services to advertisers. Even expensive third-party research can underestimate your audience size, costing you money.  Quantcast can help. For the first time in history, Quantcast enables you to participate in the audience ratings process by tagging your sites and services for direct measurement.

Finding Your Audience With Quantcast

Define your target audience by age, gender, ethnicity, income, education, and DMA (for Quantified sites). Add result constraints tied to unique people counts, content category, or minimum composition index of your target. A real time search will evaluate millions of web properties and networks and present them in an interactive list. You can even constrain results to sites that accept ads, or that participate in the Quantified program.
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How Does Quantcast Work?

Start With Panel-Based Data: Most rating firms estimate web audiences the same way radio audiences were estimated 70 years ago: by surveying a sample of people and extrapolating to the larger audience.

Our estimates start the same way, with a panel of several million people who anonymously share their web usage history with us. Using statistical techniques we project which sites the rest of the U.S. web audience is visiting and publish basic profiles reflecting those estimates.

Unfortunately, panels aren’t perfect. Panels have biases, and with millions of destinations on the Web, even a panel as large as ours can’t do justice to niche audiences. So our analysis doesn’t end there.

Directly Measured Data: With publishers’ cooperation, web visits can be counted directly and accurately. Our Quantified Publisher program enables publishers to tag their sites and services for measurement free of charge. We can then gauge the actual reach, frequency and popularity of their websites, videos, widgets, games and more.

Direct measurement isn’t perfect either. Web logs ultimately measure page views, not people. Because of technical challenges like cookie deletion, it’s hard to know how many actual people are visiting, much less to get any insight about “who” they are.
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Summing It All Up

Quantcast offers a great service which at first sight is very similar to what Alexa offers. However Quantcast offers much more accurate data.

With the possiblity to measure visitors directly using code snippets (something which Alexa is missing) advertisers can know accurately how much people visit a certain website and another Plus, who these people are.

Quantcast is something that every website, blog and forum that are offering advertising spaces should consider using in order to their advertisers an incentive and fair view as to what they will get.

Take A Look At Google.com Quantified Page >>

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Google has been developing a new algorithm for indexing textual content in Flash files of all kinds, from Flash menus, buttons and banners, to self-contained Flash websites. Recently, we’ve improved the performance of this Flash indexing algorithm by integrating Adobe’s Flash Player technology.

In the past, web designers faced challenges if they chose to develop a site in Flash because the content they included was not indexable by search engines. They needed to make extra effort to ensure that their content was also presented in another way that search engines could find.

Now that we’ve launched our Flash indexing algorithm, web designers can expect improved visibility of their published Flash content, and you can expect to see better search results and snippets.

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Some FAQ About Google Flash Indexing:

Q: Which Flash files can Google better index now?

We’ve improved our ability to index textual content in SWF files of all kinds. This includes Flash “gadgets” such as buttons or menus, self-contained Flash websites, and everything in between.

Q: What content can Google better index from these Flash files?

All of the text that users can see as they interact with your Flash file. If your website contains Flash, the textual content in your Flash files can be used when Google generates a snippet for your website. Also, the words that appear in your Flash files can be used to match query terms in Google searches.

In addition to finding and indexing the textual content in Flash files, we’re also discovering URLs that appear in Flash files, and feeding them into our crawling pipeline—just like we do with URLs that appear in non-Flash webpages. For example, if your Flash application contains links to pages inside your website, Google may now be better able to discover and crawl more of your website.

Q: What about non-textual content, such as images?

At present, we are only discovering and indexing textual content in Flash files. If your Flash files only include images, we will not recognize or index any text that may appear in those images. Similarly, we do not generate any anchor text for Flash buttons which target some URL, but which have no associated text.

Also note that we do not index FLV files, such as the videos that play on YouTube, because these files contain no text elements.

Q: How does Google “see” the contents of a Flash file?

We’ve developed an algorithm that explores Flash files in the same way that a person would, by clicking buttons, entering input, and so on. Our algorithm remembers all of the text that it encounters along the way, and that content is then available to be indexed. We can’t tell you all of the proprietary details, but we can tell you that the algorithm’s effectiveness was improved by utilizing Adobe’s new Searchable SWF library.

Q: What do I need to do to get Google to index the text in my Flash files?

Basically, you don’t need to do anything. The improvements that we have made do not require any special action on the part of web designers or webmasters. If you have Flash content on your website, we will automatically begin to index it, up to the limits of our current technical ability (see next question).

That said, you should be aware that Google is now able to see the text that appears to visitors of your website. If you prefer Google to ignore your less informative content, such as a “copyright” or “loading” message, consider replacing the text within an image, which will make it effectively invisible to us.

Q: What are the current technical limitations of Google’s ability to index Flash?

There are three main limitations at present, and we are already working on resolving them:

1. Googlebot does not execute some types of JavaScript. So if your web page loads a Flash file via JavaScript, Google may not be aware of that Flash file, in which case it will not be indexed.

2. We currently do not attach content from external resources that are loaded by your Flash files. If your Flash file loads an HTML file, an XML file, another SWF file, etc., Google will separately index that resource, but it will not yet be considered to be part of the content in your Flash file.

3. While we are able to index Flash in almost all of the languages found on the web, currently there are difficulties with Flash content written in bidirectional languages. Until this is fixed, we will be unable to index Hebrew language or Arabic language content from Flash files.

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The Flash Indexing Improvements:
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Before Without Flash Indexing

Now With Flash Indexing

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The following are some of the simple tips made in his video.  Great advice for small business marketers.  The points in the video are simple, but it’s interesting because it’s straight, unfiltered advice from Google.

6 Simple SEO Tips For Small Business:

1. What do people search for? Think about what people are going to type to find your site.
   
2. Title tags matter.  It’s what the user first sees on Google results.
   
3. Don’t worry that much about the keywords meta tag.
   
4. Use the meta description tag.  It is often shown to web users when they search on Google.
   
5. Start a blog! Things that are interesting to you are probably interesting to your users/customers.
6. Find conversations using social media.  Try digg and StumbleUpon.
   
7. You do not have to pay Google to get traffic from Google.  Just make sure it can find your website.
   
8. Advertising on Google doesn’t influence rankings.  Buying advertising does not influence search results.

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For most companies, the basics of SEO will provide a lot of value, and the basics are not hard to do. Using some relatively simple software tools plus a little bit of training an average marketing professional can do the most essential parts of SEO and get a lot of value out of the process. Only very large (many thousands of pages or thousands of product SKUs) websites really need a dedicated SEO consultant.

Myth 2: SEO is About Making Technical Changes to a Website.

SEO is actually mostly about content. The more compelling, interesting content you have on your website, the better your chances of doing well on SEO. For most companies, making technical changes to their meta-data and similar technical updates will have some effect, but it is less powerful than creating lots of interesting content. SEO is really about developing more content, better content and optimizing that content. If I had $100,000 to invest in SEO, I would hire a journalist to create lots of articles and videos, not an SEO consultant.

Myth 3: SEO is Only for SEO Consultants and Webmasters.

Knowing the basic principles of SEO is important for everyone in marketing who creates content. Product Managers, Brand Managers and Copywriters create a lot of content about your products, and this content should be search engine optimized. Anyone in your company who blogs, like the CEO or a product evangelist, should be trained on the basics of SEO. Learning the basics of SEO can help anyone create content that is more likely to get found in search engines, and creating content with SEO in mind from the start is much more cost-effective than trying to apply SEO to content after the fact.

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What Is Firefox Browser ?

We love these guys and we truly think that Firefox is one of the best applications to be ever released, giving a though challenge to the competition (now who might that be?) by eating away their market share while providing us with a fast, safe and smarter way to browse the internet, not to mention that it can powered up with some life-saving plugins.

Helping Firefox Get Into The Records:

If you love firefox just like us, then let us give them something back! All you and we have to do is simply download Firefox 3.0 on 17th June.

You can as well be part of the currently 1,710,998 Users who have pledged to download the application when it is released. Simply visit this link: http://www.spreadfirefox.com/en-US/worldrecord/ and click the Pledge Now! Button.

By doing so (optionally) you will also receive an e-mail as to when Firefox 3.0 hits the market. Who knows maybe you can set your own record by being the first out of millions to download it.

Post Update: “Mozilla received the official Guinness World Record certificate for the “largest number of software downloads in 24 hours.”  From 18:16 UTC on June 17, 2008 to 18:16 UTC on June 18, 2008, 8,002,530 people downloaded Firefox 3!”

What Version Is Currently Available?

At this point in time, there is still no official word from Mozilla on the evolution of Firefox 3.0, but this situation will not last, as Release Candidate 2 is live. RC2 is a stage in the building of Firefox 3.0, and in this context, almost identical to the gold version. The Firefox 3.0 code is being wrapped up for delivery mid-2008, although the final availability date has yet to be announced. On May 3, 2008, Mozilla pointed out that today the RC2 build was scheduled to drop, and managed to live up to its promise.

Download Firefox RC2 >>

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Our Marketing Department has the pleasure to inform you that a new bonus feature has been added to the web hosting services order page of our company’s website. Elefante PHP script FREE automatic installation is now included in the packages! This means that, with each web hosting plan you order through our website’s order form, you can have one Elefante PHP script of your choice professionally configured and fully automatically installed for you on your website absolutely free of charge.

NOTE: Once you have purchased your web hosting account, you can download and install any of the rest of over 30 PHP scripts available for free installation through our Elefante Installer from your Web Hosting Control Panel (as it’s been so far), more advanced computer configuration skills however might be required from you during the installation process.

Take now the exceptional opportunity to easily run any of the open-source Elefante PHP scripts available (Blog, Forum, CMS, Gallery, etc.) with the free PHP script installation you get with any newly ordered web hosting account.

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